I recently upgraded the home PC from an AMD Athlon 1.8GHz box with 512MB of RAM, to an Intel Dual Core E6300 with 2 CPU cores running at 2.8GHz, with 4GB of RAM. I had 64-bit Ubuntu Linux on it in 20 minutes......after upgrading Windows XP to 32-bit Windows Vista Home Premium took 3 days of disaster and upset...but it was finally done. Licensing was the core of the problem...and XP having trouble seeing the new 500GB drive and insisting on destroying it on sight....repeatedly.The main reason for a "linuxluver" like me even having Windows at all is Apple's iTunes....so we can use our various iPods, which we mostly like very much. I have an iPod Touch and I have dearly loved my wee laptop-in-a-pocket from the day I got it....except for iTunes. It's far too restrictive. It's clearly all about what the vendors want....not what the customers want. Anything going on it that you can access from the iPod has to go in via iTunes. You can't just copy a file onto the iPod and use it....or copy it back off again.
iTunes and the business approach behind it (closed, proprietary, deaf.....) is THE reason why I bought an Android-based phone instead of "upgrading" to an iPhone from my iPod Touch.
Anyway, with the new PC, I upgraded to iTunes 9. I had copied the iTunes libraries for each of us from the old system to the new. In terms of responsiveness, iTunes 9 seems better than the previous versions, though they may be because this system is so much faster than the old one was. iTunes 8.2 on the old PC would ignore me for minutes on end while it downloaded a couple of podcasts....or whatever.
On the new iTunes, we were all syncing just fine.....until today.
Today, my daughter had her iPod plugged in. I swapped to my Windows user and I plugged in mine to charge up the battery. I tried to start iTunes, but it refused to go, saying it was being used by another user and I would have to stop it.
Ok, so I got my daughter to come over and switch to her Windows session, stop iTunes and logout of Windows. I then switched back to my session and started iTunes. iTunes behaved as though it had never seen my iPod Touch ever before. When i tried to sync, iTunes warned me it would wipe all the music off my iPod and replace it with music from my library.
I was mainly concerned about the $100+ worth of purchased music, but the songs I had purchased were clearly listed in the iTunes library AND on my iPod list of songs....so I thought, even if it wiped them off my iPod, they would still be in the library and be synced back onto the iPod from the library.
Wrong. iTunes wiped out my purchased songs EVERYWHERE....including in my library. It has to be a bug, but that makes no difference to me.....the result is the same.
OK...so I logged in to the iTunes store and checked my purchase history. The songs are all there with dates and prices of purchase. The store had previously let me re-download my apps when I first began syncing with the new system and it had wiped them all out. So I tried to download the songs again as I had done with the apps.
When I tried to download "One day" by Op Shop, iTunes told me I have already bought it.....do I want to buy it again? Or cancel. Fingers crossed.....I just want to download it again.....they wiped it out and I've already paid for it. But when I downloaded it again, I found they had charged me the $1.79 for the song I had already bought.
This highlights VERY clearly why paying to download music just isn't safe to do. I've lost over $100.....and no way to get it back. Have a look at Apple's "support" page sometime.....No joy there, I can tell you. Lots of FAQs that stay well away from what to do about lost purchases.
Lesson learned. I won't be buying any more music from the iTunes store. I'll be adding mp3 files to my Itunes library from external sources. If they mess it up again, I can just add it again and it won't cost me anything but time.
By comparison, "iMusic" on Android is a joy to use. I'm getting my music there....including the $100 worth of music bought over the last few months that Apple iTunes just destroyed.
On my Android phone I can just copy anything I want to or from whenever and wherever. I even have an FTP server and client on there. Maybe I'll let you download a song from my Android phone over the Internet. Because I can.
iTunes sucks. Death to iTunes and the closed, proprietary mindset that requires us to use this 'defectivebydesign' software.


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